Opening Times and Appointments

The surgery will be closed on all Bank Holidays.

We have a mix of routine bookable telephone and face to face appointments with the GP’s.  All emergency appointments are initially telephone consultations and then the GP determines whether clinically you will need to be seen face to face.

Please wear a face mask when visiting the surgery.

Routine GP appointments can be made, changed or cancelled by:

• Telephoning the surgery
• Online – details of how to register are available at reception

Please notify the practice if you are unable to attend for an appointment. 

The appointment can then be given to another patient. An appointment reminder service is available to those patients who provide us with their mobile phone number. A message is automatically sent to remind you of each appointment and the option to cancel the appointment via text is available.

Urgent GP appointments are available daily. Please provide as much information to the receptionist when requesting an urgent appointment as the receptionist may be able to help you without the need for you to attend.

Practice Nurse appointments can be made by contacting the surgery either by telephone or in person. The practice is unable to offer the online service to make or change etc for nurses.

Home Visits are available for housebound patients or patients who are too unwell to attend the surgery.  This service is provided by our HUB and operates with a referral from our GP’s to Birkenhead Medical Building.